Here are the top 20 reasons to have an SMS-enabled business phone number:

1. Text messages have a much higher open and response rate compared to other communication methods like email and phone calls.

   

2. It's a quick and convenient way for customers to reach out to businesses with queries or concerns.

3. SMS messages have a 98% open rate and are usually read within a few minutes of being sent.

4. SMS communication is a two-way conversation that enables businesses to engage with customers in real time.

5. It's an excellent customer service tool that allows businesses to respond quickly and provide timely support to customers.

6. SMS communication doesn't require an internet connection and works with the majority of mobile devices.

7. SMS messages are more likely to be remembered than emails or phone calls.

8. Text messages are less intrusive than phone calls and allow customers to communicate without interrupting their daily activities.

9. SMS communication can help businesses build stronger relationships with their customers by staying top of mind and providing a more personalized experience.

10. SMS messages are a cost-effective way for businesses to communicate with customers without expensive phone systems or email marketing.

11. SMS communication is a secure way for businesses to gather feedback and conduct surveys.

12. SMS messaging enables businesses to send timely reminders to customers about appointments, events, or promotions.

13. An SMS-enabled phone number can help businesses manage customer inquiries more efficiently.

14. SMS communication allows businesses to track customer interactions and gather data on customer behavior.

15. SMS messaging allows businesses to send targeted and personalized messages to specific customers or groups.

16. SMS communication is an excellent marketing tool that can help businesses promote their products or services.

17. SMS messaging allows businesses to reach out to customers without having to make cold calls.

18. SMS communication can help businesses save time by automating messages and responses.

19. SMS messaging can help businesses handle customer complaints more effectively.

20. An SMS-enabled phone number can help businesses stay connected with customers even when they're away from the desk.

Having an SMS-Enabled business phone number can help businesses connect with customers in a more personal and engaging way while streamlining communication and improving customer satisfaction.