Omnichannel Support: Operates seamlessly across SMS, Facebook Messenger, Instagram DMs, WhatsApp, and Web Chat (Live Chat).

24/7 Availability: Provides instant responses even outside of business hours, ensuring zero lead lag.

Seamless Handoff: Automatically "goes to sleep" when a human agent joins the conversation to prevent overlapping messages.

Drag-and-drop visual canvas for more complex logic

"Teach" your AI using your existing business data

Multi-Calendar Support: The AI can check availability across multiple team calendars and book appointments directly

Constraint Awareness: Respects buffer times, minimum scheduling notices, and "off-hours" configurations.

You have full control over how much "control" the AI has

Usage Fees: You typically pay per minute for the "Voice Engine" (roughly $0.06/min) plus a tiny fraction for the LLM "brain" tokens (e.g., GPT-4o-mini)

+ One-time setup fee: $497

Backchanneling: Uses "fillers" like "uh-huh," "I see," and "got it" while the customer is speaking. This signals active listening and prevents the awkward silence usually found in AI calls.

Noise Cancellation: A studio-grade filter that strips out background echoes, HVAC hums, and even other people talking in the background, ensuring the AI "hears" the lead perfectly.

ElevenLabs Integration: You aren't stuck with default voices. You can import ultra-realistic voices from ElevenLabs or even clone a specific person’s voice to maintain brand consistency

Live Scheduling: Can check your Google, Outlook, or HighLevel calendar in real-time. It suggests open slots, handles "No, that doesn't work for me" responses, and sends the calendar invite the second the call ends.

Information Extraction: It doesn't just record the call; it listens for specific data (like "my budget is $5,000" or "I need this done by Tuesday") and automatically maps those answers to custom fields in your CRM.

Live Handoffs: If the AI detects a "hot lead" or someone who is getting frustrated, it can instantly route the call to a live human agent without dropping the connection.

Auto-Language Detection: Can now detect the caller's language and switch its response language mid-conversation (e.g., if a customer starts in English but switches to Spanish)

Usage Fees: You typically pay per minute for the "Voice Engine" (roughly $0.06/min) plus a tiny fraction for the LLM "brain" tokens (e.g., GPT-4o-mini)

+ One-time setup fee: $497

No Phone Numbers Required: Uses the visitor's microphone and speakers via WebRTC. This means no carrier fees, no SIP trunks, and no "dialing" for the customer.

Instant Connection: Visitors just click a microphone icon in the chat widget and start talking. It removes the friction of "I'll call them later" and turns it into "I'm talking to them now."

Zero Latency: Built for high-speed interactions, ensuring the AI responds with almost zero delay, keeping the conversation fluid.

Active Listening: Uses fillers like "Right," "Got it," and "Okay" while the user is talking so they know they’re being heard.

Intelligent Interruption: If a user cuts the AI off to ask a question, the AI stops talking immediately and pivots to answer, just like a human receptionist would.

CRM Data Mapping: As the visitor speaks, the AI extracts their name, intent, and contact info, instantly creating or updating a contact record in your HighLevel CRM.

Custom Persona: You can define the agent's name (e.g., "Sarah, your Digital Assistant") and its personality (from "Hyper-Energetic Sales Pro" to "Empathetic Support Specialist").

reCAPTCHA Protection: Prevents "bot loops" from spamming your AI and racking up usage costs.

Concurrent Call Management: Supports up to 20 simultaneous voice sessions per location, ensuring your website can handle a sudden spike in traffic without crashing.

Usage Fees: You typically pay per minute for the "Voice Engine" (roughly $0.06/min) plus a tiny fraction for the LLM "brain" tokens (e.g., GPT-4o-mini)

+One-time Setup Fee: $497