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The All-in-One Platform for Small & Local Businesses

Utilize the latest in automation to ignite, streamline, and fuel growth.

We are a marketing agency that partners with small businesses to reduce marketing and advertising software and subscription costs related to running their business. Consolidating many applications through our platform. From reviews, online booking, website hosting and development, email, and ad campaigns (just to name a few). We help with reputation management, online reviews, centralized messaging into a single inbox, and so much more! Manage email, Facebook, Google, and text messages. All the tools you need in one platform!

Graceful Reach Marketing (high-level) Explained!

The Reviews & Messaging Platform For Small & Local Business

Utilize the latest in automation to ignite, streamline, and fuel growth.

We are a marketing agency that partners with small businesses to reduce marketing and advertising software and subscription costs related to running their business. Consolidating many applications through our platform. From reviews, online booking, website hosting and development, email, and ad campaigns (just to name a few). We help with reputation management, online reviews, centralized messaging into a single inbox, and so much more! Manage email, Facebook, Google, and text messages. All the tools you need in one platform!

Online Reviews

Improve your ratings and build your reputation to win more business.

Messaging

Reach your customers wherever they are.

Payments

Fast, easy, secure payments.

All the tools you need to grow in one place.

Online Reviews

Automate your online reviews with a few simple clicks & respond to reviews in 1 place.

Messaging

Manage your messages with a single inbox for text, Facebook messages, Google messages, and more.

Webchat

Convert more website visitors into leads & sales conversations with Webchat.

Payments

Easy text 2 pay client invoicing. Simplify your client invoicing & get paid faster.

Missed Call Text Back

When you're away, have our software follow up via text so you never lose another customer.

CRM

Grow your audience & know where

new leads are coming from.

Online Reviews

Automate Your Online Reviews

Improve your ratings, build your reputation, and get found online by sending review requests via text to recent customers, responding to and interacting with reviewers, and managing it all from a single inbox.

Every Conversation In One Place

Communicate Efficiently With Customers and Leads

Reach your customers wherever they are with text messaging. Request reviews, connect with website visitors, collect payments, respond to Facebook & Google Messages, and market to customers and leads all from your app.

Grow Your Audience

Grow your audience & know where new leads are coming from with Graceful Reach's easy-to-use CRM. Easily import existing leads to make client communication a cinch!

What our customers are saying

Frequently Asked Questions

Why do businesses need a Google Business Profile?

Optimizing your Google Business Profile offers numerous advantages for your business. Firstly, it enhances visibility by ensuring your business appears prominently in local search results and on Google Maps, increasing the likelihood of being discovered by potential customers. Additionally, it acts as a digital storefront, making a positive first impression and building trust with accurate information and customer reviews. Optimizing your profile with keywords and high-quality images improves SEO, driving organic traffic to your website. Furthermore, it facilitates customer engagement through features like reviews, questions, and bookings. Leveraging these benefits provides a competitive edge in your local market, supported by valuable analytics and insights, all at no cost, making it an essential tool for thriving in the digital landscape.

Learn more at: https://gracefulreach.com/blog/b/why-businesses-need-a-google-business-profile

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Why is it important for you to monitor and respond to customer reviews on platforms like Google Reviews?

Monitoring and responding to customer reviews on platforms like Yelp and Google Reviews is crucial for several reasons. Firstly, it builds trust and credibility by demonstrating that you value customer feedback and are transparent in addressing concerns. Additionally, actively engaging with reviews, whether positive or negative, improves search engine rankings, as it signals relevance and responsiveness to search algorithms. Responding to negative reviews promptly and professionally can help rectify issues and retain customers, potentially turning negative experiences into positive outcomes. Moreover, reviews provide valuable feedback for improvement, allowing businesses to identify areas of strength and weakness and make necessary adjustments. Lastly, participating in the review conversation demonstrates active engagement and fosters stronger relationships with customers, ultimately contributing to a more effective reputation management strategy and improved digital marketing results.

Learn more at: https://gracefulreach.com/blog/b/responding-to-reviews-why-it-matters-for-your-business

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What is reputation management?

Online reputation management entails overseeing and shaping the perception of your business on the internet, aiming to mitigate negative feedback and enhance positive perceptions. This process commonly includes addressing negative reviews, minimizing unfavorable search outcomes, and rectifying any inaccuracies associated with your business. While it shares similarities with digital public relations (digital PR), ORM focuses primarily on safeguarding your reputation, rather than actively cultivating a positive brand image.

Learn more at: https://gracefulreach.com/blog/b/what-is-online-reputation

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Why is reputation management important?

Reputation management is crucial for small businesses in the digital age due to its impact on consumer behavior and business success. It involves actively monitoring, influencing, and shaping the perception of a business among its audience. Key statistics underline the significance of online reviews, with 97% of consumers reading them before making purchase decisions. Maintaining a positive online reputation builds trust, giving small businesses a competitive edge and fostering customer loyalty. Effective reputation management involves strategies such as encouraging reviews, promptly addressing feedback, and maintaining a consistent brand presence across online platforms. By managing their online reputation, small businesses can enhance customer trust, protect their brand, and drive business growth in today's competitive landscape.

Learn more at: https://gracefulreach.com/blog/b/the-importance-of-reputation-management

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How can a centralized customer interaction tool benefit my business?

A centralized customer interaction tool, like 1Inbox™ offered by Graceful Reach Marketing, consolidates communication channels into one platform, allowing businesses to efficiently manage and respond to customer inquiries, feedback, and issues from a single dashboard. By integrating various channels such as email, SMS, social media, and webchat, businesses gain a comprehensive view of customer interactions, ensuring prompt and consistent responses across all touchpoints. This streamlined approach improves customer satisfaction, reduces response time, and fosters stronger relationships. Additionally, the tool enhances team collaboration by facilitating efficient communication and task assignment, ultimately driving brand reputation, customer loyalty, and business growth in today's competitive market.

Learn more at: https://gracefulreach.com/blog/b/how-a-centralized-customer-interaction-tool-streamlines-communication-and-boosts-efficiency

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How can businesses effectively engage customers and drive growth using SMS marketing?

SMS marketing presents businesses with a potent tool for engaging customers and fostering business growth in today's fast-paced digital landscape. With its instantaneous and direct communication, SMS enables businesses to instantly deliver messages to customers' mobile devices, maximizing the chances of prompt reception and action. Moreover, SMS boasts impressive open rates, around 98%, compared to email's 21%, ensuring heightened visibility for promotions and communications. Through personalized and targeted engagement, businesses can tailor SMS campaigns to specific customer segments, enhancing satisfaction and loyalty. Additionally, the interactive nature of SMS drives higher customer engagement and response rates, translating into increased conversions and overall growth. By integrating SMS into their marketing strategies, businesses can harness its power to boost brand awareness, foster customer loyalty, and drive significant business growth.


Learn more at: https://gracefulreach.com/blog/b/get-your-sms-enabled-business-phone-number

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Can I cancel at any time?

Absolutely, you can cancel your subscription at any time. We understand that circumstances may change, and we want to make sure you have the flexibility you need. If you decide to cancel, simply reach out to our customer support team, and they will assist you with the process. Please note that upon cancellation, you will retain access to the platform until the end of your current billing cycle.

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Are there additional fees?

The monthly subscription covers your access to the platform and our Professional and Enterprise plans allow for you to have unlimited users within it. The only other fee that may be charged is for excess usage of SMS messages. Unless you are running extremely large marketing campaigns the SMS credits that come with the plan is usually sufficient for most small businesses.

Learn more about SMS credits per plan on our plan pricing page.

2500 Additional SMS Credits: $47.00

5000 Additional SMS Credits: $97.00

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Easily Integrates With Leading Apps

Explore a better way to grow

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We’re on a mission to ignite small and local business growth!

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