Missed Call Text Back
About Us
NeverMiss™ Automated Missed Call Text Back
Turn missed calls into found revenue. Be there for your customers, even when you're not. NeverMiss's™ AI Chat Bots capture your missed calls and turn them into text conversations, so you can schedule appointments, answer questions, and close deals faster.
Replaces:
Twilio, Google Voice, RingCentral, and more!
The Power of SMS
98%
Did you know that the open rate for SMS (text messages) is 98%! Compare that to the average open rate of email (about 21%) and it becomes clear that the most powerful win we can give a business is the ability to receive and reply to text messages.
How NeverMiss™ Works
Our missed text callback feature is like having a personal assistant with a photographic memory for every message you receive. Never again will you let a lead slip through the cracks, impressing prospects and saving the day like a superhero of the digital age!
Technology
NeverMiss's™ AI Chat Bots automatically respond to missed calls with personalized text messages, engaging customers in real-time conversations that feel natural and helpful.
Instant Appointment Scheduling
Let customers book appointments directly through text. Our system integrates with your calendar, allowing prospects to schedule without any back-and-forth.
Two-Way Text Conversations
Answer questions, provide quotes, and close deals—all through text. Your customers get instant responses while you maintain control of the conversation.
Automated Lead Capture
Every missed call becomes a captured lead. Our system collects contact information and categorizes inquiries so you can follow up strategically.
Lightning-Fast Response
Text back within seconds of a missed call. Studies show that responding within 5 minutes increases conversion rates by 400%.
Complete Message History
Like having a personal assistant with photographic memory—every message, every conversation, perfectly organized and searchable.
Why a Missed Call Text Option Matters
Increase Revnue
More captured leads means more scheduled appointments and closed deals. Turn missed calls into measurable revenue.
Capture Every Lead
60% of missed calls never call back. Stop losing potential customers to competitors who answer first.
24/7 Availability
Respond to customers instantly, even after hours, on weekends, or when you're busy with other clients.
Better Customer Experience
Customers prefer texting. Give them the instant, convenient communication they expect in 2025.
Save Time
Automate initial responses and qualifying questions. Spend your time on high-value conversations, not phone tag. You can even automate text backs for more free time!
Reduce No-Shows
Automated appointment reminders via text reduce no-shows by up to 30%, protecting your schedule and revenue.
Competitive Advantage
While competitors miss calls, you're scheduling appointments. Be the business that's always there.
Scale Without Hiring
Handle more inquiries without adding staff. Our system scales with your growth effortlessly.
Frequently Asked Questions
How much does this cost?
NeverMiss™ is part of our all-in-one platform that consolidates your software costs into one affordable subscription. Instead of paying separately for Twilio, Google Voice, or RingCentral, you get missed call text back plus website hosting, review management, appointment booking, CRM, and more, all in one place. Plans include SMS credits with options to add more as your business grows.
Mixed Call Text Back & Call Recording is included in all our plans:
Essentials Plan: $97/month
Professional Plan: $197/month
Enterprise Plan: $297/month
Pleace contact us if you are interested in this as an À la carte option.
How does missed call text back work?
When someone calls your business, and you can't answer, our system automatically detects the missed call and instantly sends a personalized text message to the caller. The message can include your business name, a greeting, and options to schedule an appointment, ask questions, or receive a callback. All conversations are managed through your dashboard, where you can respond and engage with customers in real-time.
How do I find out more about this technology?
We have plenty of blog content. Read more about missed call text: https://gracefulreach.com/blog/c/missed-call-text-back
Will customers know it's an automated text message?
Our AI Chat Bots are designed to feel natural and conversational. While customers will receive an immediate automated response, the conversation quickly becomes personalized based on their needs. Many businesses choose to be transparent about using automation while emphasizing the benefit of instant response times. You can customize all messages to match your brand voice and communication style.
Can I use my existing business phone number?
Technically, yes. Let us explain, we provide you with a new local that forwards to your existing line while enabling text messaging capabilities and allows for tracking.
How fast does the text message get sent after a missed call?
Our system sends the automated text response within seconds of detecting a missed call. We can also delay that to make it feel more natural but speed is critical. Studies show that responding to leads within 5 minutes increases conversion rates by 400%. With NeverMiss™, you're capturing attention while your business is still top-of-mind for the customer.
Is there a limit to how many missed calls can be converted to texts?
No limits on the number of missed calls we can capture! However, SMS credits are used for outgoing text messages. Our plans include generous SMS credits, and most small businesses find the included credits are more than sufficient. Additional SMS credits can be purchased if needed for high-volume marketing campaigns.
How is this different from voicemail?
Voicemail is passive and has low engagement—most people don't leave messages and businesses don't always check them promptly. Missed call text back is proactive and interactive. With 98% open rates, texts are actually read, and customers can immediately engage in a conversation, ask questions, or book appointments without waiting. It's the difference between hoping someone leaves a message and actively capturing every lead.
Testimonies from Our Customers
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