Unified Mailbox
About Us
1Inbox™ Centralized Messaging Hub & Inbox
All your conversations: SMS, email, webchat, social media, reviews, and phone calls, flow seamlessly into one glorious inbox, neatly organized in chronological order.
Picture this: all your conversations flow seamlessly into the system, neatly organized in chronological order, no matter where they originated, be it text, Webchat widget, email, social media, or a good old-fashioned phone call.
And wait, there's more! We're handing you the keys to your very own virtual business phone number, so bid farewell to the days of sharing your personal number or playing the guessing game of where you left off with someone.
Your Virtual Business Phone Number
We're handing you the keys to your very own virtual business phone number. Say goodbye to sharing your personal number or losing track of customer conversations!
Keep Personal Separate
No more giving out your personal cell phone number to customers. Maintain professional boundaries.
Local Number
Choose a local area code to build trust.
SMS & Voice Capable
Send and receive text messages and make/receive calls, all tracked in your 1Inbox™.
Streamline Your Conversations All in One Place
It's time to declutter your communication chaos. Stop switching between apps, missing messages, and losing valuable leads.
Chronological Organization
Every message arranged in perfect order by time, regardless of source. See the complete conversation timeline with customers at a glance.
Unified Notifications
Get instant alerts for all new messages in one place. No more checking six different apps to see if someone reached out.
Complete Contact Profiles
See every interaction with each customer, all messages, reviews, calls, and history, in one comprehensive profile.
Powerful Search
Find any conversation instantly. Search by name, phone number, keyword, or date across all your communication channels.
Team Collaboration
Multiple team members can access 1Inbox™. Assign conversations, leave internal notes, and ensure no lead falls through the cracks.
Response Time Tracking
Monitor how quickly your team responds to customers. Set targets and improve customer satisfaction with data-driven insights.
Why Businesses Love 1Inbox™
Save Hours Every Week
Stop switching between apps and platforms. Manage everything in one place and reclaim hours of productivity.
Never Miss a Lead
All messages in one place means you'll never lose a potential customer because you didn't check the right app.
Professional Image
Respond faster and more consistently with a dedicated business phone number and unified communication hub.
Mobile & Desktop Access
Access 1Inbox™ from anywhere—desktop, tablet, or mobile. Stay connected on the go.
Secure & Reliable
Enterprise-grade security keeps your business communications safe. Never worry about lost messages or data.
Scale Effortlessly
As your business grows, 1Inbox™ grows with you. Add team members, locations, and channels without complexity.
A Feature That's 100% Unique
Replaces: Nothing!
This feature is unique to our platform. No other solution brings together SMS, email, webchat, social media, phone calls, AND reviews into one unified inbox with a virtual business phone number included.
Frequently Asked Questions
How much does this cost?
1Inbox™ supports multiple locations effortlessly. Manage reviews, messages, and communications for all locations from one dashboard. Filter by location or view everything together.
1Inbox™ is included in all our plans:
Essentials Plan: $97/month
Professional Plan: $197/month
Enterprise Plan: $297/month
Please contact us if you are interested in this as an À la carte option.
What communication channels does 1Inbox™ support?
1Inbox™ unifies SMS text messages, email, WebConnect™ webchat, Facebook Messenger, Instagram DMs, phone call logs, and customer reviews from all major platforms. Everything flows into one chronological dashboard.
How does the virtual business phone number work?
You get a dedicated business phone number (local or toll-free) that's SMS and voice capable. All texts and calls to this number are tracked in 1Inbox™, keeping your personal number private while maintaining complete conversation history with every customer.
Can multiple team members use 1Inbox™?
Absolutely! Unlimited team members can access 1Inbox™ on Professional and Enterprise plans. Assign conversations to specific team members, leave internal notes, and collaborate seamlessly without missing messages.
How are conversations organized?
All messages with each customer are displayed chronologically in one thread, regardless of channel. You'll see the complete history—texts, emails, social messages, webchat, and reviews—in perfect timeline order
Can I respond to reviews from 1Inbox™?
Yes! Monitor reviews from Google, Facebook, Yelp, and other platforms in one place. Respond directly from 1Inbox™ without logging into each review site separately. Get instant notifications when new reviews are posted.
Is 1Inbox™ mobile-friendly?
Yes! Access 1Inbox™ from desktop, tablet, or mobile devices. Respond to customers on the go with full functionality across all devices. Native mobile apps provide push notifications for instant alerts.
Can I search through old conversations?
Absolutely! Powerful search lets you find any message instantly. Search by customer name, phone number, email, keywords, date range, or message content across all channels and conversations.
How do I integrate my existing social media accounts?
Simple one-click connections! Link your Facebook and Instagram business accounts to 1Inbox™ and all messages will start flowing in automatically. Setup takes less than 2 minutes per platform.
Can I set up automated responses?
Yes! Create automated responses for common questions, after-hours messages, and initial contact. Combine automation with personal touch to respond faster while maintaining quality.
Testimonies from Our Customers
Start growing with Graceful Reach today!
We’re on a mission to ignite small and local business growth!
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