Website Chat Widget
About Us
WebConnect™ Webchat Widget
The Game-Changing Difference
Every conversation starts with a name and a real phone number, so you can immediately focus on closing the deal instead of fishing for contact details.
Unlike traditional chat widgets that trap conversations on your website, WebConnect™ allows you to text your leads even when they leave your website—keeping the conversation alive wherever they go.
Three Powerful Options to Fit Your Needs
Simple Form
Perfect for Quick Contact
Think trimmed-down "contact form" capable of SMS. Visitors enter their name, phone, and message. You get their info instantly and can continue the conversation via text. Clean, simple, effective.
Standard Form
FAQ on Auto-Pilot
A logical answering system that handles common questions automatically while still capturing contact details. Customers get instant answers and you get qualified leads with SMS capability.
AI Form
Only Limited by Your Imagination
AI-enabled conversations that understand context, answer complex questions, qualify leads, and book appointments—all while maintaining natural conversation flow via SMS.
Why WebConnect™ Outperforms Traditional Chat
Put WebConnect™ on your website in a breeze and get fresh leads with real contact information straight to your inbox. No more anonymous chats that disappear when visitors leave.
SMS-Enabled Conversations
Messages route directly to your lead's mobile phone. The conversation continues via text even after they close your website, dramatically increasing your chance to convert.
Real Contact Information
Every chat starts by collecting name and phone number. No more anonymous "Visitor 1234" chats. Get qualified leads with actual contact details you can follow up with.
Unified Inbox Integration
All webchat conversations flow into your 1Inbox™ alongside SMS, email, and social messages. Manage everything from one powerful dashboard.
Instant Lead Notifications
Get real-time alerts when someone starts a chat. Respond immediately while they're hot and engaged with your business.
Fully Customizable Design
Match your brand perfectly. Customize chat icons, colors, greetings, and add team member photos or even your business mascot.
Lead Tracking & Analytics
Track response times and measure conversion rates. Know exactly what's working.
Why a Missed Call Text Option Matters
Increase Revnue
More captured leads means more scheduled appointments and closed deals. Turn missed calls into measurable revenue.
Capture Every Lead
60% of missed calls never call back. Stop losing potential customers to competitors who answer first.
24/7 Availability
Respond to customers instantly, even after hours, on weekends, or when you're busy with other clients.
Better Customer Experience
Customers prefer texting. Give them the instant, convenient communication they expect in 2025.
Save Time
Automate initial responses and qualifying questions. Spend your time on high-value conversations, not phone tag. You can even automate text backs for more free time!
Reduce No-Shows
Automated appointment reminders via text reduce no-shows by up to 30%, protecting your schedule and revenue.
Competitive Advantage
While competitors miss calls, you're scheduling appointments. Be the business that's always there.
Scale Without Hiring
Handle more inquiries without adding staff. Our system scales with your growth effortlessly.
Frequently Asked Questions
How much does this cost?
Traditional live chat only works while someone is on your website. The moment they leave, the conversation ends. WebConnect™ routes conversations to SMS, so you can continue texting your leads hours, days, or even weeks later. Plus, you always get their real phone number and name upfront.
WebConnect™ is included in all our plans:
Essentials Plan: $97/month
Professional Plan: $197/month
Enterprise Plan: $297/month
Please contact us if you are interested in this as an À la carte option.
Do visitors need to download an app to chat?
No! WebConnect™ works directly in any web browser. Once the conversation moves to SMS, it continues through their regular text messaging app—no downloads or special software required.
Can I customize how the chat widget looks?
Absolutely! You have complete control over colors, icons, greetings, positioning, and branding. Add team photos, customize welcome messages, and make it match your website perfectly. You can even use your business mascot as the chat icon.
Which option should I choose: Simple, Standard, or AI?
It depends on your needs. Choose Simple if you just want a streamlined contact form with SMS. Choose Standard if you have FAQs you want answered automatically. Choose AI if you want intelligent conversations that can handle complex questions, qualify leads, and book appointments automatically.
How quickly can I install WebConnect™?
Installation takes just minutes. You'll get a simple code snippet to add to your website, or use our WordPress plugin. Most businesses are up and running in under 15 minutes with no technical expertise required.
What happens to chats when I'm offline?
This is where WebConnect™ shines! Even if you're offline, visitors can still start a chat and leave their information. Their message routes to your phone via SMS, and you can respond whenever you're available. The conversation continues seamlessly.
Can I have multiple team members respond to chats?
Yes! WebConnect™ integrates with your 1Inbox™ where your entire team can see and respond to conversations. Assign chats to specific team members or let everyone access them from one unified dashboard.
Does WebConnect™ work on mobile websites?
Absolutely! WebConnect™ is fully responsive and works perfectly on all devices—desktop, tablet, and mobile. Your visitors get a seamless chat experience no matter how they access your site.
Will the chat widget slow down my website?
No. WebConnect™ is optimized for speed and loads asynchronously so it never impacts your website's performance or loading times. Your site stays fast while you capture more leads.
What if someone doesn't want to give their phone number?
While we recommend collecting phone numbers for the best conversion rates, you can customize the required fields. However, the SMS capability and persistent conversation features work best when you have phone numbers.
Testimonies from Our Customers
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